Your privacy is our priority. This document clearly explains how mamak44 collects, uses, stores, and protects your personal information — all in compliance with data protection laws in force in Malaysia.
Before reading the full policy, here are six core commitments we make to every mamak44 member regarding the protection of your personal data.
All data transmitted between your device and mamak44's servers is protected by SSL 256-bit encryption — the same security standard used by leading financial institutions worldwide.
Your personal data is stored on secured servers with restricted access and continuous security monitoring. We use multi-layer backup systems to ensure no data is lost.
Mamak44 will not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes without your explicit consent.
All data handling practices at mamak44 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take our legal responsibilities toward user privacy seriously.
You have the right to request the deletion of your personal data from mamak44 systems under certain circumstances. Your request will be processed within the timeframe stipulated by applicable law.
Mamak44 gives members control over managing their own privacy preferences — from marketing communication settings to requests for access to the personal data stored about them.
This Privacy Policy is issued by mamak44 ("Company", "We") and applies to all users of the mamak44 online entertainment platform, accessible via our official website at mamak44.app.
We understand that trusting any online platform with your personal information is a significant decision. That is why we want to be open and clear about the types of data we collect, why we need it, and how we keep it safe at all times.
This policy is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We encourage you to read this document in full and contact us if any aspect is unclear.
Mamak44 collects various types of information to enable us to provide a complete, secure, and personalised service to every member. In general, the data we collect falls into three main categories:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identification Data | Full name, identification card number, date of birth, email address, phone number | Registration form, KYC process |
| Financial Data | Bank account details, deposit and withdrawal records, transaction history | Deposit/withdrawal processing, payment verification |
| Technical Data | IP address, device type, browser, operating system, general location data | Automatic system logs during platform use |
| Gaming Data | Betting history, games played, session duration, game preferences | Activity on the platform |
| Communication Data | Customer support chat records, emails, feedback | Interactions with our team |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as health data or religious beliefs unless required by law.
Personal data collected by mamak44 is used solely for legitimate and stated purposes. We use your information to:
Mamak44 does not sell or rent your personal data to any party. However, there are limited situations where we need to share certain information with carefully selected third parties:
All third parties we work with are required to handle your data to the same strict security and privacy standards that we apply ourselves.
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. The security measures we have implemented at mamak44 include:
Mamak44 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the mamak44 platform.
In the course of its operations, mamak44 may need to transfer your personal data to servers or processing facilities located outside Malaysia. This occurs primarily when we use international technical service providers or cloud services.
When cross-border data transfers occur, mamak44 ensures that:
Mamak44 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with industry-standard procedures.
As a mamak44 member, you have certain rights regarding your personal data under Malaysia's PDPA. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. This request will be processed within 21 working days.
If your data is inaccurate or outdated, you have the right to request a correction. Please contact our customer support with the correct information.
You may request the deletion of your personal data under certain circumstances — for example, if the data is no longer needed for the purpose it was originally collected.
You may opt out of having your data processed for direct marketing purposes at any time, without providing any reason.
Under certain circumstances, you may request your personal data in a machine-readable format for transfer to another service.
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact our data protection team at [email protected] and specify the type of request. We will respond within the timeframe required by law.
Mamak44 services are exclusively for individuals aged 18 and above. We do not knowingly collect personal data from children or minors.
If we discover that personal data has been collected from a minor without proper adult verification, we will take immediate steps to delete that information and close the account in question.
If you believe we may have inadvertently collected information from a minor, please contact us immediately at [email protected].
Mamak44 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments.
When we make significant changes to this policy, we will:
Your continued use of mamak44 after any changes take effect will be considered your acceptance of the updated policy. We recommend you review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how mamak44 handles your personal data, our team is ready to help.
How to reach us:
We are committed to responding to all privacy inquiries within 5 business days. For more complex requests such as data access or deletion, processing may take up to 21 business days in accordance with applicable law.
With 256-bit SSL encryption, Malaysia PDPA compliance, and a full commitment to your privacy, mamak44 is a platform you can trust completely.
* For users aged 18 and above only. Terms and conditions applied.